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Unfortunately not. Due to the number of variables involved when it comes to vehicle damage, we need to see the vehicle to provide an accurate estimate.
Yes, you will need to contact your insurer to inform them of the accident / incident. They will then provide with the necessary information needed to process your claim.
This will depend on your insurance company and your current policy. Your insurance company will be able to provide this information for you.
Your vehicle is kept on our secured, locked and alarmed premises, under cover.
This depends on the nature of the damage. We will do our very best to have your vehicle repaired and ready for you to drive again. We will try to limit the amount of time you are without your vehicle.
It’s a good idea to check with your insurer to see if a hire car is provided as part of your policy.
We take great pride in our attention to detail. We have made major investments in the latest technology to allow us to ensure each vehicle has been repaired to the highest possible standard.
After we have provided a quote for the damage to the vehicle, we will notify your insurer so they are able to inspect the vehicle. From here, the paperwork can be arranged so we can begin the repairs.
We will keep you informed throughout the repair process. You are more than welcome to contact us at any time to enquire about the progress of your vehicle repairs.
Yes, all repairs provided by us, are guaranteed for the lifetime of the vehicle.
At the completion of the job, we will provide an itemised list of all costings. We will go through this and explain this when you come to collect the vehicle. We encourage you to ask us to clarify anything unclear.
We accept all major credit cards, EFTPOS and cash.